Services:
Technical Writing
- Documentation
- Compliance writing
- Style guides
Copywriting & Content Strategy
- Product copy
- Web content
- Email campaigns
- Newsletters
- Social media campaigns
Editing & Proofreading
- Technical editing
- Proofreading
- Style review / Brand adherence review
Portfolio:
Tech Writing
- Employee Onboarding Playbook (900+ users; Fortune 100 company)
Copy Writing
Website/print catalog copy writing for international brands (Examples from ThinkGeek prior to GameStop’s purchase of the brand)
- Cooks Mug
- Scientifically Accurate (or thereabouts) Motorized Solar System
- Justice League Fidget Spinners
- Alphabet Science 3-pack Bodysuit Set
- Princess Bride-opoly
- The Best of Fraggle Rock – Exclusive Vinyl LP
- Dungeons and Dragons Tie
- Star Wars Black Empire Ceramic Teapot
Content Marketing & Newsletter Writing
- From Dreams to Liftoff: The Transformative Power of NASA’s Social Initiatives
- Understanding AI and ML: A Comprehensive Beginner’s Guide
- Project FeederWatch / Citizen Science Recruitment
Journalism & Photography
Publications
- Rise of Independence article & photography for NYC Aviation
- SwRI CYGNSS media event article & photography for Spaceflight Insider
Broadcast Journalism (TV/Radio/Webcast)
- Associated Press (AP) Radio News Radio Interview with Jon Belmont:
- NASA TV Live On-Air Interview with NASA EDGE
- NASA TV Live On-Air Interview with Crew Aboard the International Space Station
About Shannon
SEO-savvy content strategist and technical writer with 15+ years creating high-impact content across Fortune 100, nonprofit, military, and startup environments.
Experience: 6+ years at USAA (technical writing, governance documentation, risk management), product copywriter for ThinkGeek (pre-GameStop), published aerospace journalist (NYC Aviation, Spaceflight Insider, NASA)
Expertise: Technical documentation, SEO web content, product copywriting, SaaS applications, user-generated content campaigns, editorial project management
Education: BBA, Information Systems, University of Texas at San Antonio